Welcome to Synergy Events

Payment Policies Full payment must be received for services requested before the order will be processed. If you choose to pay by check, a credit card is still required to be on file. <ul> <li>All prices include delivery, installation, rental charge for the duration of the event and removal at completion.</li> <li>All charges are subject to sales tax.</li> <li>Payment, in full, must accompany all orders by to receive the discount price.</li> <li>Orders received after this date will be charged the standard rate.</li> <li>Items cancelled prior to will be refunded at 100%. Items cancelled after and prior to delivery will be refunded at 50%. Items cancelled on show site or after delivery are non-refundable and billed at 100%.</li> </ul> ADDING TAX TO YOUR ORDER <ol> <li>Use the Credit Card Authorization form to help add up your order.</li> <li>Multiply the appropriate Sales Tax percentage by your subtotal and get the grand total.</li> </ol> To be tax exempt you must be a government or non-profit organization. If you are eligible, please provide an exemption certificate when placing your order. A resale certificate is not acceptable, as we are not providing services to be resold. PAYMENT OPTIONS <ul> <li>BEST OPTION >> Online Ordering - A link to the site, username, & password will be emailed to you.</li> <li>Payment by Email Email orders to miriam@synergyevents.us.</li> <li>Payment by Mail Mail in your order forms and full payment to: SYNERGY EVENTS 3720 Windmill Ln Plano, TX 75074 </li> <li>Synergy Events accepts Mastercard, Visa or American Express credit cards.</li> <li>If a check will be submitted for payment please attach with your order forms and mail to the address above. If you choose to pay by check, a credit card is still required to be on file. All checks should be made payable to: Synergy Events.</li> <li>Orders will NOT be processed without full payment.</li> </ul> ADVANCE ORDERS (DISCOUNT RATE) Purchase orders may not be used in lieu of payment. Synergy Events will only accept purchase orders from Government and State Agencies. To process your order and receive advance prices, payment in full must accompany your order. Advance payment for material handling should be based on the estimated weight. The accurate weight will be adjusted and billed once the shipment is received. Advance payment for labor and other equipment rental services should be based on estimated installation and dismantling hours. The accurate information will be adjusted and billed at show site. SHOW SITE ORDERS All show site orders including labor and material handling are payable upon request at the event. For your convenience, we accept Visa, MasterCard or American Express. Orders received after the deadline or made at the service desk during the event will be billed at standard prices. Services ordered at show site will not be processed without full payment. THIRD PARTY ORDERS If you have contracted work through a display/exhibit house and require the services of Synergy Events, the payment policies stated above apply. Please forward this information to the proper parties. The exhibiting company, is ultimately responsible for payment of charges incurred. In the event the named third party does not make payment upon presentation of invoice at show site, such charges will be presented to the exhibiting company for payment INTERNATIONAL EXHIBITORS International exhibitors must pay for all services in US funds and must be drawn from a US bank. All charges must be paid in full prior to the close of the event either by credit card or ACH. Wire transfers must include a $20.00 (US) transfer fee MATERIAL HANDLING/LABOR ORDERS/RIGGING ORDERS/FORKLIFT, ETC. If you are shipping freight to our warehouse or to show site and/or are ordering labor for installation or dismantling and/or rigging, you must complete the Credit Card Authorization form. Our services will not be performed unless we have a credit card authorization form on file. If you require rigging or dismantling labor on move out, charges will be applied to your credit card Limits & Liability RESPONSIBILITY FOR LABOR <ul> <li>Synergy Events (SYNE) , its subcontractors, and Show Management shall not be responsible for loss, delay or damage due to strikes, lockouts or work stoppages of any kind.</li> <li>SYNE, its subcontractors, and Show Management shall not be responsible for loss, injury or damage caused by laborers or equipment furnished by SYNE or its subcontractors, except when such laborers are working for or operating equipment under the direct supervision of a supervisor designated by SYNE or its subcontractors.</li> <li>SYNE, its subcontractors, and Show Management shall not be liable to any extent for any actual potential or assumed loss of profits or revenues, or for any collateral costs, which may result from any loss, injury or damage to an exhibitor’s materials or exhibitor personnel, which may make it impossible or impractical to exhibit exhibitor’s materials.</li> <li>Claims for loss, injury or damage, which are not submitted in writing to SYNE within (30) thirty days after the close of the event, at which the loss, injury, or damage occurred, shall be considered waived. No suit or action shall be brought against SYNE or its subcontractors more than one year after the accrual of the action.</li> <li>SYNE will not be responsible for improper packing of exhibitor materials and products or incorrect labeling if working under the supervision of the exhibitor.</li> <li>SYNE will not be responsible for improperly packed or concealed damages to exhibit.</li> <li>The placing of an order for the services of laborers and the use of equipment by an exhibitor, or any agent of the exhibitor shall be construed as an acceptance by such exhibitor or agent of terms and conditions set forth.</li> </ul> MATERIAL HANDLING <ul> <li>SYNE will not be responsible for damage to uncrated, un-skidded, and concealed damage to materials for any reason.</li> <li>SYNE will not be responsible for loss or theft of materials after delivery to booth or before pick-up for loading at event close.</li> <li>SYNE is not responsible for shipments left in booth by exhibitor. We will count and ship pieces as found when we remove them from exhibit hall. SYNE recommends all valuable items be covered by YOUR insurance company to protect against theft.</li> <li>In the event the designated carrier fails to pick up by the specified time, shipments will be re-directed by the show carrier.</li> <li>Make certain all of your materials are properly insured against fire, theft and all hazards while in transit, to/from your booth and for the duration of the exhibition. This may be done with “riders” to existing insurance policies.</li> <li>Material handling includes unloading your exhibit materials, storage for up to 30 days at the advance shipping address, delivery to your booth, the handling of empty containers into/out of storage, and the removal of the material from your exhibit booth for reloading onto outbound carriers. This is not a transportation charge. This is a round-trip service and discounts will not apply for inbound or outbound only shipments.</li> <li>Do not send advance freight for Saturday/Sunday delivery, there is no guarantee someone will be there to receive it. Make sure your freight arrives during normal receiving hours, Monday - Friday. If you are sending materials direct to show site, please make sure it does not arrive prior to the deadline specified. Materials arriving prior to the deadline may be REFUSED. If received and signed for additional surcharges may apply.</li> <li>A SYNE Bill of Lading must be filled out at close of show. The Bill of Lading is available at the service desk during your event. Without a Bill of Lading the shipment may be brought back to the SYNE warehouse and penalties / surcharges will apply.</li> </ul> PAYMENT TERMS <ul> <li>In order for us to process your order for services and materials listed in this Exhibitor Service Manual, we must have a signed Credit Card Authorization form with credit card information or full payment in advance. Invoices for outstanding balances will be prepared at the service desk for review and payment.</li> <li>Advanced payments will be indicated and any balance due must be paid in full by cash, credit card or check.</li> <li>All inquiries must be resolved and completed before you leave the event.</li> </ul> ORDERS, QUESTIONS & ADJUSTMENTS <ul> <li>All materials and equipment in this exhibitor kit are on a rental basis.</li> <li>All advance orders, discounted to your advantage, must be paid-in-full at the time the order is placed.</li> <li>Orders received without payment will not be processed. Payment for all show site orders will be due and payable upon presentation of our invoice at the show.</li> <li>Services ordered at show site will not be processed without full payment.</li> <li>The availability of furnishings at show site can, on occasion, be limited and for that reason can not be guaranteed. It is best to place your order in advance if possible.</li> <li>Any discrepancy in items ordered and items received, or any complaint or question concerning service, must be reported to SYNE immediately. Issues will be resolved and/or any valid adjustments will be made at that time and approved by the SYNE supervisor in charge. Credits and adjustments will not be made on information received after the show.</li> <li>Items cancelled prior to Wednesday, April 9, 2025 will be refunded at 100%. Items cancelled after this date and prior to delivery will be refunded at 50%. Items cancelled on show site or after delivery are non-refundable and billed at 100%. Exceptions to this policy are Luxury Furniture, Graphics and Display Rentals. If these items are cancelled after Wednesday, April 9, 2025 will be billed at 100%.</li> </ul>

<div class="descriptioncontent"> This Privacy Policy (the “Policy”) governs the manner in which Boomer Store Name collects, uses, maintains, and discloses information collected from you in connection with the Boomer Store Name online storefront. Boomer Store Name may collect and store information about you and/or your business including your or your business’s name, email address, phone number, mailing address, accounting transaction data, payment or other financial information, aggregate transaction data, customer sales and order information, third-party data, business data, browser data, devices used, technical information about your means of connection to applications, and any other information or data submitted by you or third parties in connection with our Software Services, Storefronts, or other services rendered pursuant to the Agreement (the “Information”). Information Use Information collected may be used in connection with or for purposes of providing services to you, your business, and to others, improving services provided to you, your business, or to others, providing notices to you, complying with applicable law, and any other lawful purpose, including protecting the health or safety of you or others, and monitoring and preventing fraudulent or unlawful third-party activity. Commercial Use of Information Boomer Store Name will not sell or share the Information with third parties for any commercial purposes without your consent and express agreement. Boomer Store Name may, however, use the Information in order to share generic, collective, group, or other non-identifying information about the use of Boomer Store Name’s products and services as part of commercial transactions with third parties to help Boomer Store Name improve its products and services or for any other lawful purpose. Third-Party Service Providers Boomer Store Name may use third-party service providers and vendors to assist Boomer Store Name in providing its products and services to you and others, including, without limitation, services to host Boomer Store Name’s Software Services, Storefronts, payment processes, and other services pursuant to the Agreement. Boomer Store Name may also use third-party service providers and vendors to store Information and other data. Any such third parties would have access to your Information for the limited purpose of assisting, as reasonably necessary, Boomer Store Name in providing Software Services and other services pursuant to the Agreement. Boomer Store Name may disclose your Information as Boomer Store Name reasonably believes is required by court order, governmental directive, or other law, to protect the rights of Boomer Store Name, or as otherwise allowed pursuant to the Agreement or applicable law. Information Protection Boomer Store Name will retain, protect, and process the Information and underlying or related data using commercially reasonable practices. Although Boomer Store Name will undertake such efforts to preserve and protect the integrity of the Information, you acknowledge and agree that all security measures have potential risks. Customer Control of Collected Data You may decline to provide or submit Information to us, however, some of our Software Services, Storefronts, or other services may not be available to you if you choose not to provide or submit Information. You also have a right to access the Information that we hold (about you) upon reasonable written request. Updates to our Policy By entering into the Agreement or the Acknowledgment or by using our products or services, you consent to the collection and use of your Information by us consistent with this Policy and the Agreement. We may change this Policy from time to time, for any reason. Any such changes become effective when posted. To the extent that this Policy is inconsistent with applicable law, it is the intent of Boomer Store Name to comply with applicable law. If there is any conflict between any provision of this Policy and applicable law, such applicable law shall prevail; provided, however, that any such conflicting provision in this Policy shall be curtailed and limited only to the extent necessary to bring it within the legal requirements and the remainder of this Policy shall not be affected thereby. </div>

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